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Contact Us

About Us
    about First Class
   newsletter article 1
   newsletter article 2
   newsletter article 3

how we work
    our learning & development style
    our core values

our customers
    Transport
    Business
    Universities
    Retail

sample programmes
    • introducing an attendance management policy
    • assertiveness
    • interpersonal skills
    • interpersonal communication skills
    • project management
    • creating & delivering successful & memorable training
    • time management
    • writing for business
    • stress course for individuals
    • managing difficult customers
    • building & developing teams
    • presenting with confidence
    • advanced presentation skills
    • train the trainer
    • train the trainer - manual handling
    • managing discipline & grievances
    • you are the strongest link
    • recruitment & selection skills

the team
    • Mel Ashworth
    • Helen Ashton
    • Sian Case
    • Alan Matthews
    • Derek Eccleston
    • Sue Orton
    • Gwen Wheeler
    • Graham Darbyshire
    • Trish McFarlane
    • Steve Berry
    • Fiona Robson
    • Clare Haynes

case studies
    • supervisory & management development
    • personal & team development
    • customer service
    • employment law
    • health & safety
    • human resources

what people say...
    • what people say...
    • Stagecoach UK Bus
    • Coventry University
    • English Athletics
    • Ministry of Justice
    • Jetlogistics
    • WiRE
    • Inigo

Green - Home

Contact Us

About Us
    about First Class
   newsletter article 1
   newsletter article 2
   newsletter article 3

how we work
    our learning & development style
    our core values

our customers
    Transport
    Business
    Universities
    Retail

sample programmes
    • introducing an attendance management policy
    • assertiveness
    • interpersonal skills
    • interpersonal communication skills
    • project management
    • creating & delivering successful & memorable training
    • time management
    • writing for business
    • stress course for individuals
    • managing difficult customers
    • building & developing teams
    • presenting with confidence
    • advanced presentation skills
    • train the trainer
    • train the trainer - manual handling
    • managing discipline & grievances
    • you are the strongest link
    • recruitment & selection skills

the team
    • Mel Ashworth
    • Helen Ashton
    • Sian Case
    • Alan Matthews
    • Derek Eccleston
    • Sue Orton
    • Gwen Wheeler
    • Graham Darbyshire
    • Trish McFarlane
    • Steve Berry
    • Fiona Robson
    • Clare Haynes

case studies
    • supervisory & management development
    • personal & team development
    • customer service
    • employment law
    • health & safety
    • human resources

what people say...
    • what people say...
    • Stagecoach UK Bus
    • Coventry University
    • English Athletics
    • Ministry of Justice
    • Jetlogistics
    • WiRE
    • Inigo

Orange - Home

Contact Us

About Us
    about First Class
   newsletter article 1
   newsletter article 2
   newsletter article 3

how we work
    our learning & development style
    our core values

our customers
    Transport
    Business
    Universities
    Retail

sample programmes
    • introducing an attendance management policy
    • assertiveness
    • interpersonal skills
    • interpersonal communication skills
    • project management
    • creating & delivering successful & memorable training
    • time management
    • writing for business
    • stress course for individuals
    • managing difficult customers
    • building & developing teams
    • presenting with confidence
    • advanced presentation skills
    • train the trainer
    • train the trainer - manual handling
    • managing discipline & grievances
    • you are the strongest link
    • recruitment & selection skills

the team
    • Mel Ashworth
    • Helen Ashton
    • Sian Case
    • Alan Matthews
    • Derek Eccleston
    • Sue Orton
    • Gwen Wheeler
    • Graham Darbyshire
    • Trish McFarlane
    • Steve Berry
    • Fiona Robson
    • Clare Haynes

case studies
    • supervisory & management development
    • personal & team development
    • customer service
    • employment law
    • health & safety
    • human resources

what people say...
    • what people say...
    • Stagecoach UK Bus
    • Coventry University
    • English Athletics
    • Ministry of Justice
    • Jetlogistics
    • WiRE
    • Inigo

White - Home

Contact Us

About Us
    about First Class
   newsletter article 1
   newsletter article 2
   newsletter article 3

how we work
    our learning & development style
    our core values

our customers
    Transport
    Business
    Universities
    Retail

sample programmes
    • introducing an attendance management policy
    • assertiveness
    • interpersonal skills
    • interpersonal communication skills
    • project management
    • creating & delivering successful & memorable training
    • time management
    • writing for business
    • stress course for individuals
    • managing difficult customers
    • building & developing teams
    • presenting with confidence
    • advanced presentation skills
    • train the trainer
    • train the trainer - manual handling
    • managing discipline & grievances
    • you are the strongest link
    • recruitment & selection skills

the team
    • Mel Ashworth
    • Helen Ashton
    • Sian Case
    • Alan Matthews
    • Derek Eccleston
    • Sue Orton
    • Gwen Wheeler
    • Graham Darbyshire
    • Trish McFarlane
    • Steve Berry
    • Fiona Robson
    • Clare Haynes

case studies
    • supervisory & management development
    • personal & team development
    • customer service
    • employment law
    • health & safety
    • human resources

what people say...
    • what people say...
    • Stagecoach UK Bus
    • Coventry University
    • English Athletics
    • Ministry of Justice
    • Jetlogistics
    • WiRE
    • Inigo