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Sue Orton

Sue Orton - First Class Associate

Chartered MCIPD; DipSM and MHCIMA

Sue’s background is in operational management. As a result she has a business focused approach and is able to offer realistic and practical solutions. As a training consultant, Sue has supported and developed supervisors and managers for many years. Prior to that she held several managerial roles within the retail and services sectors. Sue also offers accredited courses in health and safety, including manual handling, risk assessment and food hygiene. Sue has a Diploma in Safety Management.

Relevant Skills
• Effective training and coaching skills, including; 1:1 training skills, group training skills and coaching to improve performance (including accredited courses)
• Health and safety trainer (including CIEH and British Safety Council accredited courses)

Career to date
Freelance training consultant 2000 to present
Working with key clients to identify, design and deliver development initiatives in line with key organisational goals.

Area Training Manager, Co-operative Retail Society 1999 – 2000
Managing the development of all employees in partnership with area and sector operational management to achieve short and medium term business objectives

Partner Stonebow 1994 – 1999
Working with key clients to identify, design and deliver development initiatives in line with key organisational goals.

Catering Officer ASDA Distribution 1991 – 1994
Managing a team across two distribution depots, including; setting policy, procedures and systems; ensuring implementation and ongoing adherence to and monitoring of above; development of teams, motivating individuals and team building; achieving key departmental targets.

Self employed retail and catering business. 1988 – 1991
Strategic and day to day management of a small retail outlet and outside catering business employing four staff.

Assistant Catering Manager Dudley Road Hospital 1981 – 1983
Day to day operational management of catering services to patients (approx 350), medical and support staff with a team of 30 staff.

Assistant Catering Manager James Beattie Ltd 1980 – 1981
Day to day operational management of catering services, including; customer restaurant; customer café and employee restaurant with a team of 15 staff.

Qualifications and Memberships
Higher National Diploma Hotel, Catering and Institutional Management
Diploma in Training Management
Intermediate Nutrition and Health – Distanced Learning, Warwickshire College
Assessor & Internal Verifier for National Vocational Qualifications (NVQ)
Chartered Member C.I.P.D.
Member of the Hotel, Catering and Institutional management Association (HCIMA)

Licensed tutor to deliver a variety of accredited Trainer Training programmes:
TTD - Training Techniques & Development
TPA - Training Practice & Assessment
MTF - Managing the Training Function
CTA - Craft Trainer Award
GTT - Group Training Techniques
Licensed tutor to deliver a variety of certificated Food Hygiene, Health and Safety and Customer Care programmes

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